After our home warranty company sent out a company(not StarBugs) to spray indoors and check for mice I was left with 3 different quotes totaling to right under 8k. The tech came in, sprayed a few areas that we weren't even having issues in, and said we had rats and other large wildlife in our attic. He said we needed all of these insanely expensive services to fix our problem. When I showed disbelief over the price he instantly went into his sales pitch, recommended that I do a financing plan, and then wanted to call right away to see if we were approved. It was absolutely insane.
I called Kris right away and he instantly told me there was no way all of those services were necessary. He scheduled a walk through the next afternoon. His son Kameron showed up right on time and was extremely knowledgeable and honest. He walked me through my attic and showed me that we did indeed have roof rats but there weren't any signs of other critters. He talked me through my options and I made a decision right away. The process was a complete 180 compared to the sales pitch and fear mongering that I experience with the other company. After it was all said and done I didn't need to spend thousands of dollars, it was actually under $100.
I'm thankful for Kris and his family for going out of their way to take care of mine.